Our vision is to provide P&C companies with a competitive advantage through:
- (Surprisingly) cost effective, on-shore operational support
- Top line growth
- An “actuarial” approach to customer experience
While P&C carriers continue to innovate through data strategy, customer engagement, and specialization – service providers generally remain stagnant: “turn-the-crank” support with no skin in the game, and usually defining “customer insight” as an IT product.
CXIS has turned the page in supporting P&C companies with a smarter, more blended approach to operational support, agent / policyholder experience, & top line growth.
CXIS is currently seeking talented, motivated, & enthusiastic individuals to join our team. We are a rapidly growing, progressive, and energetic P&C Insurance Services company located in downtown St. Petersburg FL. At CXIS, we believe that a company is not technology, a website, an office building, products, services, or even a brand — we believe that a company, in its purest form, is PEOPLE. That’s why we treat our people exceptionally well — “Culture is King” at CXIS; you have to check us out to know what we mean!
Job Role: Commercial Lines CSR
The P&C Insurance Commercial Lines CSR processes complex Commercial transactions and communicates with Commercial carrier personnel. A background in P&C Commercial insurance is a prerequisite for this role. The candidate may have an opportunity to move into a Supervisory role as this team continues to grow.
Job Role: Insurance Service Representative
The Insurance Service Representative interacts with insurance agents and policyholders to address product questions, policy clarifications, claims queries, and related customer insurance needs. The role serves as a liaison between agents & policyholders and internal insurance functions such as underwriting and product management. The Insurance Service Representative utilizes technology applications to assist with serving agent & policyholder needs. Customer Experience is both a primary theme for this role and the driving force behind our enthusiastic & progressive culture. Property & Casualty insurance experience is a plus, but not a requirement for this role. Successful applicants are those that demonstrate a natural ability – and desire – to engage customers in a positive, upbeat, and empathetic manner.
Job Role: Data Analyst
A Data Analyst at CXIS transforms, cleans, validates, and models data with the purpose of understanding or making conclusions from data. He/she presents data in charts, graphs, and tables, and builds relational databases for collecting data including input and collection screens. A Data Analyst may write Data Definition Language or Data Manipulation Language SQL commands, be responsible for improving data quality, and present conclusions gained from analyzing data using statistical tools like Microsoft Excel, SAS, SPSS and others. Attention to detail & accuracy are paramount in this role at CXIS.
Interested? Contact us today!
Get in Touch
We are happy to provide you additional information on our services or schedule a meeting to discuss your unique requirements. Please contact us today. We are located in the First Central Tower building in the heart of St. Petersburg, FL.