P&C Carrier Solutions

YOUR OBJECTIVES, OUR EXPERTISE

Project-based Engagements

P&C Carriers often need to drive various Customer, Operations, & Technology initiatives in parallel but simply don’t have the bandwidth or expertise to do so. And simply hiring (then firing) people with the requisite skill sets isn’t practical (nor the right thing to do, right?)

 

CXIS can help.

Drawing from unparalleled P&C Carrier expertise and decades of experience across Operations, Technology, and Customer Experience – CXIS helps carriers deliver projects on their strategic roadmap, but in a variable cost structure.

Think Consulting, Except Things Actually Get Done.

people running graphic

Customer & Market Performance

  • Customer Experience Measurement & Improvement
  • Customer Experience Workflow Solutions
  • Net Promoter Score Programs
  • Claims Customer Experience Measurement & Workflow
  • Social Media Marketing Integration
  • Digital Strategy Advisory & Competitive Research

Operations
Performance

  • Efficiency Evaluations | Policy Administration, Underwriting, Service, & Claims
  • Operations Data & Root Cause Analyses
  • Reporting Optimization
  • Quality Program Rollouts & Enhancement
  • Operating Model & Organizational Structure Advisory
  • Staff Level Modeling & Headcount Calibration

Program & Project Management

  • Managed Execution with Deep P&C Carrier Expertise
  • Customer, Operations, & Technology Alignment
  • Program Management Office (PMO)