Project-based Services

YOUR OBJECTIVES, OUR EXPERTISE

Project-based Engagements

P&C Insurers often need to drive various Customer, Operations, & Technology initiatives in parallel but simply don’t have the bandwidth or expertise to do so. And simply hiring (then firing) people with the requisite skill sets isn’t practical (nor the right thing to do, right?)

CXIS can help.

Drawing from unparalleled P&C Insurer expertise and decades of experience across Operations, Technology, and Customer Experience – CXIS helps insurers deliver projects on their strategic roadmap, but in a variable cost structure.

Think Consulting, Except Things Actually Get Done.

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Customer & Market Performance

  • Customer Experience Measurement & Improvement
  • Customer Experience Workflow Solutions
  • Net Promoter Score Programs
  • Claims Customer Experience Measurement & Workflow
  • Social Media Marketing Integration
  • Digital Strategy Advisory & Competitive Research

Operations
Performance

  • Efficiency Evaluations | Policy Administration, Underwriting, Service, & Claims
  • Operations Data & Root Cause Analyses
  • Reporting Optimization
  • Quality Program Rollouts & Enhancement
  • Operating Model & Organizational Structure Advisory
  • Staff Level Modeling & Headcount Calibration

Program & Project Management

CXIS | Unique Project Value

  • Big-4 & Fortune 500 Management Consulting Practitioners
  • Decades of in-house P&C Carrier experience across Product, Underwriting, & Operations
  • Specialized Technical Expertise in Classes of Business
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See how we’re supporting P&C Insurers and how CXIS can work with your business