COVID-19 Response: CXIS donated funds in the form of gift cards for families in need during the COVID-19 outbreak through…
Holiday Bell Ringing: CXIS raised funds for families in need during the Holiday Season; proceeds go directly towards…
A few of our team members enjoyed helping out at the St. Pete Free Clinic. This volunteer event…
P&C Carriers are averaging a 4% increase in retention through its program, CXIS reports. JLT Re clients have…
Not surprisingly, Bain & Company continues to produce hard data linking the criticality of Claims Experience, Net Promoter…
Corporate stock photos be damned; Customer Experience isn’t all hugs n’ high-fives. For P&C insurers, there absolutely is an…
The Insurance Industry – particularly P&C – harbors complexity not found in most others. Fragmented distribution models, supply…
Under the category of “unsolicited advice”, here’s a tip free-of-charge: Hiring U.S. Veterans makes good business sense. Here’s…
There seem to be three “common truths” amongst those of us in the insurance industry: Everyone gets into…