Sean Bates

Sean Bates

May 2018

CXIS had the opportunity to work alongside our local Salvation Army in early May and assist in serving hardy meals…

April 2018

CXIS donated laptops to the Salvation Army Job Center in St. Petersburg, FL.  The Salvation Army Job Center helps those in…

March 2018

Running for a cause: CXIS is proud to have been able to participate and lend our support in…

February 2018

CXIS spent the day at St. Pete Free Clinic helping to prepare 175 sandwiches to those in need. CXIS serves at…

JLT Re And CXIS Announce New Retention & Policy Growth Program Partnership

P&C Carriers are averaging a 4% increase in retention through its program, CXIS reports. JLT Re clients have…

Domino Effect: Claims Experience → Net Promoter Score → Profitability

Not surprisingly, Bain & Company continues to produce hard data linking the criticality of Claims Experience, Net Promoter…

Not all Hugs n’ High Fives

Corporate stock photos be damned; Customer Experience isn’t all hugs n’ high-fives.  For P&C insurers, there absolutely is an…

The Next Battleground for Differentiation

The Insurance Industry – particularly P&C – harbors complexity not found in most others. Fragmented distribution models, supply…

We Employ U.S. Veterans – You Should Too!

Under the category of “unsolicited advice”, here’s a tip free-of-charge: Hiring U.S. Veterans makes good business sense. Here’s…

A Best-Kept Secret, Perhaps Kept a Little TOO Well

There seem to be three “common truths” amongst those of us in the insurance industry: Everyone gets into…

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